The Raving Fans! Raving Fans!

Name: The Raving Fans! Raving Fans!
Brand: HARPERCOLLINS
SKU: 0407787
Price: 12.99 EUR
Availability: InStock

Revolutionary Approach to Customer Service

ΚΩΔΙΚΟΣ: 0407787

Διαθέσιμο με παραγγελία

12 ^,99€

Ευέλικτοι τρόποι πληρωμής

Σε BOX NOW Locker Τετ 01/07 - Δευ 06/07

2,00€

Σε κατάστημα Public

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Στον χώρο σου Τετ 01/07 - Δευ 06/07

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The Raving Fans! Raving Fans!

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Σύνολο28,18€

Σύνοψη βιβλίου

With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans.

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