In the last decade, nonunion employee representation (NER) has become a much discussed topic in the fields of human resource management, employment relations, and employment/labor law. This book examines the purpose, structure, and performance of various types of employee representation bodies created by companies in non-union settings to promote collective forums for voice and involvement at the workplace. This unique volume presents the first longitudinal evidence on the performance, success, and failure of NER plans over an extended time period. Consisting of twelve detailed, in-depth case studies of actual NER plans in operation across four countries, this volume provides unparalleled evidence on such matters as: the motives behind the initial establishment of NER, different organizational forms of NER in industry, key success and failure factors over the long-term, pro and con evaluations for employers and employees, and more. Voice and Involvement at Work captures an unequalled international and comparative perspective through a wide cross-section of different NER forms.
1. Voice and Involvement at Work: Introduction Paul Gollan, Bruce Kaufman, Daphne Taras, and Adrian Wilkinson Part I: Australia 2. NER at Suncorp Group: the Suncorp Group Employee Council Paul Gollan and Cathy Ying Xu 3. NER in a Leading Australian Medical Manufacturer Paul Gollan and Senia Kalfa 4. The Difficult Challenge Faced by Hybrid Employee Voice in the Australian University Sector Alison Barnes and Craig MacMillan Part II: Britain 5. Legislating for NER? NER and the ICE Regulations at Manufacture Co. Jimmy Donaghey, Niall Cullinane, and Tony Dundon 6. Employee Voice at a Dot Com: The Rise and Demise of the Employee Forum at WebBank Stewart Johnstone and Adrian Wilkinson 7. Partnership at Eurotunnel: Challenges for NER and Union Representation Paul Gollan and Senia Kalfa Part III: Canada 8. A Century of Employee Representation at Imperial Oil Daphne Taras 9. Non-Union Employee Representation in the Royal Canadian Mounted Police: Resistance and Revitalization Sara Slinn 10. From Nonunion Consultation to Bargaining in the Canadian Federal Public Service: Expanding the Bounds of Employee Representation through the NJC Richard Chaykowski Part IV: United States 11. Employee Involvement and Voice at Delta Air Lines: The Leading Edge of American Practice Bruce Kaufman 12. The Intersection of NER and ADR: A Conceptual Analysis and Federal Express Case David Lewin 13. What Do NLRB Cases Reveal About Non-Union Employee Representation Groups? A Typology from Post-Electromation Cases Michael LeRoy