This second European edition of Management and Organisational Behaviour builds on the success of the previous edition to offer a comprehensive discussion of behavioural skills and the workings of organisations. The author takes a functional approach, integrating theory and practice in a lively and engaging manner, to promote critical awareness and equip students to deal with real-world management situations.
Preface Guidelines for study Guided tour Technology to enhance learning and teaching Acknowledgements Part 1: What Managers and Organisations Do 1: Introduction to management and organisational behaviour 2: Managers and organizations 3: Organisational strategy, planning and continuous improvement Part 2: The Individual: Managing People 4: Understanding perception, learning, and personality 5: Motivation principles at work 6: Motivation methods and applications 7: Self-management at work: managing careers and stress Part 3: Groups and Teams: Managing Behaviour Between People 8: Communicating for understanding and results 9: Creating productive interpersonal relationships 10: Managing groups and teams 11: Conflict management and negotiation Part 4: The Role of the Manager: Leadership Practices 12: Ethical problem-solving and decision-making 13: Power and politics 14: Leadership Part 5: Developing the Organisation 15: Organisational structure and design 16: The impact of organisational culture at work 17: The role of Human Resource Management in the organization 18: Organisational change, development and innovation