The primary goal of this edition of Exploring Managementis to help build core management competencies for today's global and more complex workplace, including issues related to planning, organizing, leading, and controlling (POLC) - with more hands-on type materials such as cases, exercises, and application. Schermerhorn uses a conversational and interactive writing style to master concepts in a bite-size and fundamental approach. This text presents managerial concepts and theory in a straight-forward, interesting style with a strong emphasis on application. The discussion of theory is framed in a unique, engaging, and concise way. The goal is to promote critical thinking and ability to make sound business decisions using managerial theory. Concepts are explored and reinforced by most hands-on applications, exercises, cases, and the integration of technology. The text also focuses on the most important aspects of the POLC model, emphasizing skill-building.
Managers and Management 1 Managers and the Management Process: Everyone becomes a manager someday 2 2 Management Learning: Great things grow from strong foundations 30 3 Ethics and Social Responsibility: Character doesn t stay home when we go to work 54 Planning and Controlling 4 Managers as Decision Makers: There is no substitute for a good decision 84 5 Plans and Planning Techniques: Get there faster with objectives 110 6 Controls and Control Systems: What gets measured happens. 132 7 Strategy and Strategic Management: Insight and hard work deliver results 156 Organizing 8 Organization Structure and Design: It s all about working together 178 9 Organizational Cultures, Innovation, and Change: Adaptability and values set the tone 204 10 Human Resource Management: Nurturing turns potential into performance 230 Leading 11 Leadership: A leader lives in each of us 256 12 Individual Behavior: There s beauty in individual differences 282 13 Motivation: Respect unlocks human potential 306 14 Teams and Teamwork: Two heads really can be better than one 330 15 Communication: Listening is the key to understanding 358 Environment 16 Diversity and Global Cultures: Th ere are new faces in the neighborhood 382 17 Globalization and International Business: Going global isn t just for travelers 402 18 Entrepreneurship and Small Business: Taking risks can make dreams come true 422 Skill-Building Portfolio SB-1 Cases for Critical Thinking C-1