# 0418746

Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results

How to Ignite Passionate Performance for Better Business Results


Συγγραφέας: Colan Lee
Εκδότης: McGraw-Hill Education - Europe
ISBN: 9780071602150
Σειρά βιβλίου: Management & Leadership
Αριθμός Σελίδων: 224
Διαστάσεις: 22x2x14
Έτος Έκδοσης: 2008

Σύνοψη του βιβλίου "Engaging the Hearts and Minds of All Your Employees: How to Ignite Passionate Performance for Better Business Results"

Employee engagement is the cornerstone of achieving a sustainable competitive advantage. In Engaging the Hearts and Minds of All Your Employees, leadership expert Lee J. Colan delivers the "how to" for inspiring your team so they deliver unparalleled value to your customers. Proven at Fortune 500 companies across the globe, Colan's simple but powerful formula is this: meet your employees' basic intellectual and emotional needs, and they will perform at peak ability. Their minds and hearts will be fully engaged, they will be energetic and innovative-and they will keep your customers satisfied and loyal. To do this, he equips you with the practical tools to engage employees at all levels, and ignite the fire of "Passionate Performance." With clear, concise strategies, Colan reveals how to view employees as human beings, not just workers, in order to fulfill their six basic needs: intellectual (Achievement, Autonomy, and Mastery) and emotional (Purpose, Intimacy, and Appreciation). He gives you concrete action steps to: Identify ways to eliminate barriers to achievementDefine boundaries within which employees have the autonomy to do their jobsCreate a compelling purpose for your teamFocus resources and time to best support your purposeAnswer the Fundamental Four questions that employees are always asking, whether you hear them or notCreate team rituals that help build intimacy Packed with proven strategies for meeting your people's needs as well as instructive examples from stellar companies including Nordstrom, Southwest Airlines, Toyota, and General Electric, Engaging the Hearts and Minds of All Your Employees is your field guide for conquering your competition...one employee at a time.


Συγγραφέας/εις: Colan Lee
Κατηγορία: management
Σειρά βιβλίου: Management & Leadership
ISBN: 9780071602150
Ημερ/νία έκδοσης: 01/09/2008
Εξώφυλλο: Hardback
Σελίδες: 224
Χώρα έκδοσης: United States
Βάρος βιβλίου: 409 gr
Διαστάσεις βιβλίου: 22x2x14 cm
Λεπτομέρειες εικονογράφησης: black & white illustrations

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