Learn to make strong business decisions with a better understanding of business ethics, sustainability and stakeholder management from a strong managerial perspective. BUSINESS AND SOCIETY: ETHICS AND STAKEHOLDER MANAGEMENT, 8E, International Edition demonstrates how the most successful business decision makers balance and protect the interests of various stakeholders, including investors, employees, the community, and the environment - particularly as business recovers from a perilous financial period. The authors effectively balance strong coverage of ethics and the stakeholder model with a new focus on one of business's most recent, urgent mandates: sustainability. Coverage highlights the connection between business and the natural, social, and financial environments, illustrating how all three must be maintained in balance to sustain current and future generations. New actual business cases, real applications and today's latest business examples present you with specific business challenges that test your values and require you to focus your reasoning skills for ongoing success in today's workplace.
Part I: BUSINESS, SOCIETY, AND STAKEHOLDERS. 1. The Business and Society Relationship. 2. Corporate Citizenship: Social Responsibility, Responsiveness, and Performance. 3. The Stakeholder Approach to Business, Society, and Ethics. Part I Cases. Wal-Mart: The Main Street Merchant of Doom. The Body Shop: Pursuing Social and Environmental Change. The Body Shop's Reputation is Tarnished. The Body Shop International PLC (1998-2010). The Benefit Corporation: Making a Difference while Making Money. Goldman Sachs and Greece. Goodbye, Indiana - Hello, Mexico: The Whirlpool Plant Closing. Using Ex-Cons to Teach Business Ethics. Felony Franks: Home of the Misdemeanor Weiner. Part II: CORPORATE GOVERNANCE AND STRATEGIC MANAGEMENT ISSUES. 4. Corporate Governance: Foundational Issues. 5. Strategic Management and Corporate Public Affairs. 6. Issues Management and Crisis Management. Part II: Cases. Chiquita: An Excruciating Dilemma Between Life and Law. Astroturf Lobbying. The Betaseron Decision (A). Firestone and Ford: The Tire Tread Separation Tragedy. McDonald's: The Coffee Spill Heard 'Round the World. New Belgium Brewery: Building a Business on Sustainability. Part III: BUSINESS ETHICS AND MANAGEMENT. 7. Business Ethics Fundamentals. 8. Personal and Organizational Ethics. 9. Business Ethics and Technology. 10. Ethical Issues in the Global Arena. Part III: Cases. To Hire or Not to Hire. The Travel Billing Expense Controversy and the False Claims Act. Phantom Expenses. Family Business. Should Business Hire Undocumented Workers? Nike, Inc. and Sweatshops. DTC: The Pill Pushing Debate. Big Pharma's Marketing Tactics. A Moral Dilemma: Head Versus Heart. Part IV: EXTERNAL STAKEHOLDER ISSUES. 11. Business, Government, and Regulation. 12. Business Influence on Government and Public Policy. 13. Consumer Stakeholders: Information Issues and Responses. 14. Consumer Stakeholders: Product and Service Issues. 15. The Natural Environment as Stakeholder. 16. Business and Community Stakeholders. Part IV: Cases. Coke and Pepsi in India: Issues, Ethics, and Crisis Management. The Hudson River Cleanup and GE. The BP Oil Spill and Mental Health. Safety? What Safety? Something's Rotten in Hondo. The High Cost of High Tech Foods. Part V: INTERNAL STAKEHOLDER ISSUES. 17. Employee Stakeholders and Workplace Issues. 18. Employee Stakeholders: Privacy, Safety, and Health. 19. Employment Discrimination and Affirmative Action. Part V: Cases. Wal-Mart and Its Associates: Efficient Operator or Neglectful Employer? The Case of the Fired Waitress. After-Effects of After-Hours Activities: The Case of Peter Oiler. Is Hiring on the Basis of Looks" Discriminatory? The Case of Judy. The Waiter Rule: What Makes for a Good CEO?"