Daft and Marcic's action-first approach turns the traditional learning model on its end, starting with an introductory problem or challenge that encourages students to first empty out their ideas, then following up with a menu of teaching resources to fill students up with the spot-on management skills they'll need to be successful managers.
Part I: PERSONAL. 1. Your Manager Strengths and Weaknesses. 2. Learning About Yourself. 3. Managing Yourself to Get Things Done. 4. Creative Problem Solving. 5. How Managers Communicate. 6. Becoming an Ethical Manager. Part II: INTERPERSONAL. 7. Motivating for Performance. 8. Getting Things Done Through Networks, Relationships, and Influence. 9. Develop People with Coaching and Feedback. 10. Handling Difficult Conversations, Conflict, and Negotiation. 11. Managing Your Boss. Part III: MANAGING TEAMS AND ORGANIZATIONS. 12. Managing Teams. 13. Getting Things Done through Performance Management. 14. Managing Global Diversity. 15. Positive Leadership. 16. Managing Positive Change.